FAQ'sHow do I know how old my tent is?
All Force Ten, Vango & Lichfield product carriers a year code identity label, It's white generally found on the inner or swing tag.
TEH = 2013 TEG = 2012 TEF = 2011 TEE = 2010 TED = 2009 TEC = 2008 TEB = 2007 TEA = 2006
If you are still not sure which year you have, use our search box on the home page to search for your tent model. Please note Vango Force Ten and Lichfield tents are produced in advance, as such please do not use the date of manufacture on your tent labels as this may not be correct for your tent. If you need assistance in obtaining the correct model of tent please e-mail us through the contact section.
Do you have spares for tents older than 2008?
Yes - We can make poles and Pole sets for almost any Force Ten, Vango or Lichfield Tent, just email us with your exact requirements. If you need poles for other tent brands, please select our Universal section and purchase the relevant quantity of pole sections and shock cord required.
How and When will my purchase arrive?
We aim to process your order within 5 working days. For items over 2kg we ship via Parcel Force express 48 hour service, these deliveries need to be signed for so please keep this in mind when entering a delivery address. We can ship to your work address no problem. Lightweight items will go via royal mail.
The photo of the poles do not match my requirements?
Many of our photo's are standard shots. Please go by the item title.
How do I assemble the pole sections once I have purchased?
Fibreglass Pole Repair Instructions Your pole is made up of sections and an elasticated cord. The cord runs through each section and is simply knotted at either end.
1. Untie the knot at the end of the pole. 2. Remove the sections one at a time until you reach the section that needs to be replaced (when it is time to re-assemble the pole it is important that the sections are put back in the same order). 3. Measure the section which is to be replaced (the new section will need to be cut to length). Cut the new section to the length measured. We would recommend using a small hacksaw. Once cut, the end should be filed smooth. 4. Re-thread the cord back through the sections and tie a knot at the end.
Alloy Pole Repair Instructions Your pole is made up of sections, an elasticated cord and end pieces. The cord runs through each section and is simply tied to the "end piece" at either end.
1. Pull out or unscrew the "end piece" and untie the knot at the end of the pole. 2. Remove the sections one at a time (holding onto the cord) until you reach the section that needs to be replaced (when it is time to re-assemble the pole it is important that the sections are put back in the same order). 3. Measure the section which is to be replaced (the new section will need to be cut to length). Cut the new section to the length measured. We would recommend using a small hacksaw. Once cut, the end should be filed / sanded smooth. 4. Re-thread the cord back through the sections and tie a knot at the end piece, and re insert.
Pole Terminology
A pole section- single piece of pole (either alloy, fibreglass or steel). Multiple "sections" make up a pole A pole, is made up of a multitude of "sections" A set of poles is a quantity of complete poles (already made up of sections) Shock cord- the elastic bit that all the sections are held together Ferrules- the metal sleeve at the end of each section where the other section fits into
Why do poles break?
Pole breakages can happen for many reasons- mainly weather, flysheet tensioning or when pitching / striking of the tent.
As a precaution: " always make sure the poles ends are fully engaged in each other " tension the flysheet firmly but not over tight " if your tent has "Tension Bands(R)" do not over tighten " when it is windy make sure the flysheet is taught to avoid loose fabric flapping " when the tent is used in extreme temp variances, loosen / tighten the flysheet " always carry a spare section or two and a repair sleeve
For Camping and Tent Accesories see our sister company:
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